Santosh S/B2C/SIN review by Amit
Will Recommend to Others
I recently had a wonderful trip to Singapore with my wife and daughter, and I must say the overall experience was excellent. Everything during the trip was well managed and went smoothly, making it a truly memorable vacation for my family.
However, I did face some inconvenience before the trip. After the person initially assigned to my booking left, I was reassigned to Santosh. Unfortunately, getting in touch with him was quite difficult—I had to follow up multiple times, send emails to customer care, and make repeated attempts just to establish communication. This was the only stressful part of the entire experience.
Apart from this, everything else was fantastic—from the itinerary to the arrangements on the ground. I truly appreciate the efforts that went into making our holiday enjoyable.
I will definitely consider TripFactory again for our next vacation, provided I’m not assigned the same representative for the booking process.
Thank you for the memorable triip
However, I did face some inconvenience before the trip. After the person initially assigned to my booking left, I was reassigned to Santosh. Unfortunately, getting in touch with him was quite difficult—I had to follow up multiple times, send emails to customer care, and make repeated attempts just to establish communication. This was the only stressful part of the entire experience.
Apart from this, everything else was fantastic—from the itinerary to the arrangements on the ground. I truly appreciate the efforts that went into making our holiday enjoyable.
I will definitely consider TripFactory again for our next vacation, provided I’m not assigned the same representative for the booking process.
Thank you for the memorable triip
