Shilpa review by Mangala Suresh

On 23 April 2018
Will Recommend to Others
After reading reviews online I went ahead with booking my Trip to Darjeeling and Gangtok. My queries were answered promptly by the co-oridnator(Ms. Shilpa) on all accounts. Never was I put on hold!
My pick up at Bagdogra airport was prompt as assured by the Tripfactory and my stay at Darjeeling was very good. Very promptly I used to get messages of my next day plans with the Driver's contact number and Vehicle number, which was handy many times.
My Gangtok stay also was good, but started with a little hiccup on the stay front which was corrected later. As I was looking forward for an adventurous plan, everything fell into place, rope climbing, river rafting but for Para Gliding . They could have intimated us earlier that it has been closed for a month. I was looking forward to do it which a dampened our spirits.
I would have given five stars, except there is still room for improvement, like checking with the concerned whether paragliding is open or not. Making sure the rooms are allocated in advance (IN Gangtok) so that last minute problems never happen. They could offer more options like North Sikkim or South Sikkim, which we could have considered.

Otherwise I am happy that I enjoyed my trip with my daughter and sister. No where was I made apprehensive that we were all female traveling, all the drivers were courteous and kind.
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