Very nice trip and arrangement.pls next time add lunch and dinner

All the arrangements were very good. All the pickup and drop off by drivers were perfect and on time. Special thanks to Satish, Ricky, Sam & Harpreet in Singapore for their support. The only problem was that I was promised early check in in my hotel. But i was given the room at 3.00 pm. So I had to wait for more than 3 hours in the lobby. My advice would be that if you promise something, you should deliver. If early check in wasn't possible, I should not be promised that. You should have said that early check in isn't possible. Other than that, my trip was great!!

It was my parents 25th Wedding anniversary when I decided I wanted to gift them a trip abroad. That's when I came across Tripfactory on my facebook page. My travel expert was Athar back then who customized the package for me as per the places i wanted to visit at an affordable deal.
Pro's :
1) They form a group on telegram with all the people in charge at your particular destination
2) They aren't as pricey as veena world or thomas cook, yet the service is commendable
3) TF experts during the trip were very co-operative
4) Even though merlion was not a part of the itinerary, on insisting they somehow managed to take us there.
5) They provide you with the complete itinerary of the trip and take you to all the places promised
6) On our first day in Singapore they took us for a complimentary buffet dinner at an indian restaurant. I would like to thank Mr. Amit for the kind gesture.
7) The trip will go extremely smooth if you abide by the timelines.
8) I had booked holiday inn. It was an amazing place to stay at. The breakfast buffet was extremely amazing.
9) Malaysia unfortunately we visited places where it was only a photostop. So kindly read the itinerary before making the payment. Also ask them if the tickets are included for everything.
10) Hotel Arenaa star was a mediocre hotel. It has small rooms and it feels claustrophobic. Would never recommend the hotel. Breakfast was terribly bad.

Cons:
1) You will have to abide by the timings mentioned in the itinerary if u have booked in SIC
2) No changes in itinerary once paid for
3) In malaysia please do not opt for Hotel Arenaa star. Terrible rooms and food.
4) Always check your itinerary incase photostop is mentioned because that only means that you will be given a halt of 20 minutes to click pics from outside the monument.

My overall trip was amazing so I would not minus a single star and give them 5 stars for all their efforts.
So now planning my next trip with tripfactory soon!

IT WAS A WONDERFUL TOUR OF DUBAI. ALL THE ARRANGEMENTS WERE FANTASTIC TO MAKE OUR TRIP MEMORABLE ONE. I AM THANKFUL FOR YOUR SUPPORT AND EVERYTHING YOU PROVIDE FOR US. FINALLY THANKS TO ALL TRIP FACTORY TEAM FOR AWESOME TRIP.

Hi Tannya
We reached Bangalore. The trip was over all a good experience. Thank you for planning it for us. The hotel location was too good but the staff were not able to understand English and we felt they were not so friendly.
Funtasea was amazing
The phi phi island trip was ok
However the city tour was not that good. We were clubbed with other people.
We were not taken to Phuket town central market. We were expecting to do shopping.
We were taken to
Gems emporium
Bee factory
Pearl emporium
All though the driver was good, we were clubbed with people having different schedule for the day
We were planning to buy things for our friends and relatives but the gem emporium and pearl factory are not somewhere we could get gift items as it was too costly.
We saw kata and Kalim Beach from the vehicle. Most of the day was spent in travelling rather than site seeing or shopping

Nice arrangement of hotel,transport by team. Thanks to our tour operator Simha for management of transport and guidence..

We are fully satisfied with the services provided by Vidhyashree travels and Trip Factory.. We are very thankful to Vidhyashree travels and Trip factory .

Excellent, everything right from pick up from airport till drop at the airport was on time.Local co ordinator Dream Journey did a very good job..
Hotel and resort selection was good,Trip assistants were helpful,polite,and well informed.
It was a great holiday trip to Port Blair, enjoyed.
Thanks to Trip Factory for all help and guidance.

J8 is a hotel I would not recommend to my friends and family. Poor reception desk particularly the non tamil receptionists and very poor housekeeping.
The travel arrangements and advices from Mr Nathan the Singapore contact were excellent. Would recommend him anytime.
Thoughtful itinerary.

The arrangements were nearly planned except the last day hotel. We weren't informed about the change and we got to know only after reaching the place. Driver took us to the next hotel but he was very rash in his driving since he had next trip for him, he said. The hotel was worst. It wasn't worth the hotel rating. We some how managed to sleep as we were so tired after a busy day. The itinerary was completely followed and felt good with the arrangements made. The only disappointment is the final day. We thought we ll do all shopping on the final day @Port Blair but all plans got flopped. If that was done perfectly, we would have had a great your with you with beautiful memories. But now there are few flaws when we think about the Tour memories.

My trip was from 19th to 25th of January 2019 to Hongkong and Macau. Our trip adviser was Prakash Yad, We had a fabulous trip . Everything went very smooth and well planned . From hotels to sightseeing , everything was perfect .
We had a great vacation and enjoyed it very much.
I highly recommend trip factory and Prakash Yad who had been in contact with us from the beginning till the end of the trip.

Thank you trip factory for helping us with a great vacation.

IT WAS A GREAT EXPERIENCE WITH TRIP FACTORY.ALL THE ARRANGEMENTS WAS DONE NICELY AND PRECISELY.WOULD RECOMMEND ALL MY FRIEND AND RELATIVE TO TRAVEL WITH TRIP FACTORY AND I WILL ALSO TRAVEL FROM TRIP FACTORY HENCEFORTH. THANK YOU FOR THE WONDERFUL EXPERIENCE.

I had read many reviews on trip factory prior to booking our trip to Bali. And honestly I was a little skeptical. But after my first interaction with Sagar I was convinced this would be a good experience. In fact it was a great experience. Sagar made himself available to answer all questions and make arrangements through, phone, email and WhatsApp. Sagar is a true asset to Tripfactory. Our arrangements were made for 5 star hotel, flights, private driver and sightseeing. We had a exceptional experience in Bali. I would highly recommend Sagar and Tripfactory to anyone looking to book a hassle free vacation.

Bad Few points :
the wifi at quest hotel was not working .
Good:It was well organised
Both hotels were well maintained.
The stay at villa was really good .
Driver was very punctual and used to pick up on time .
Special thanks to Samson , kudos to you for quickly explaining me about the different option and booking the trip which suits my budget .

My trip to Phuket and krabi through trip factory was a “dream come true” trip for me, all due to great service from their executive Rabilla Arfa and the whole support team who were active on telegram. I will definitely look out for more trips with trip factory. .... but the only spoiler was the return flight on scoot air. Worst airline services I ever experienced. And was not at all comfortable.

Hotel and the sightseeing places were very well organised. A big thanks to Swetha S who helped me plan this and made my itinerary changes whenever requested. But the scoot airlines put us down. So i request you provide better airline services to international trips as it will be really uncomfortable travelling for hours.

The entire trip was amazing. Starting from the driver and agent we got in Bali(who really helped us a lot) , to the hotel and the places we got to see. It was a memory I'll cherish forever. Thankyou so much!!!The only concern was Pure veg food was missing even in the breakfast. But we managed with fruits and milk. But that's something that can be neglectled. So overall, it was a really good trip.

Hi TripFactory & Team,

This email is with regards to the recent trip we explored Andaman with reference to voucher # "TFN001IOR2S".

To begin with feedback/review, we had a overwhelming start and a pleasant trip on whole, all our expectations were met and it was to the core. We all would really appreciate the trip organiser and the local tourist guides during this trip. All were well organised and it was at our ready doorstep for each and every move we made. At no point we were stuck in terms of travel, sight seeing, accommodation, food, entry tickets etc... Once again a big cheers and kudos to the entire travel crew.

However on the 5th day of our trip we were supposed to visit Elephant beach in Havelock Island, but we haven't visited that. We have been instructed
to wait for our shared/chattered boat and we were waiting there for 3 hours and the local tourist guide has no idea
whether the shared/chattered boat will be available for us.

On that particular day we spent 3 hours idle and wasted our time. We insisted and asked for an alternative place - Kalapathar beach
for which the local tourist guide has charged Rs.800/- and we paid for the same in cash, which was not supposed to be the part of our itinerary.

We were also told by the local tourist guide in Havelock Island that, we will get the refund of ferry ticket to Elephant beach. The ticket cost was Rs.950 per person for shared boat. (Total for 6 persons Rs.950*6 = Rs.5700)

So kindly look into this issue, verify and expedite the process of necessary refund to our account for the payment we made to TripFactory.

Looking forward for your quick and prompt response.

Thanks and Regards,
Anand
+919841758748

Its my 5 trip with trip factory as usual it was awesome and they helped me in making my package as per my requirement.all The trip advisory are very helpful and polite, this time tarannum was my correspondence and she guided me nicely and was helpfull. Hope for few more trips through you guys..

Trip was all comfortable with good stay and good travels gave for us, in Jaipur itinerary many of the places mentioned which were just on names but we can not cover so many places so please mention the places only which can be covered.
Vijay has done the best job who use to be in touch with customer and updating all the changes.
keep up the good work please concentrate on planning the places instead just showing them in the itinerary..
it was family trip and each and everybody enjoyed.....!
Would wish to book with you again

Thanks
Sandhya