Our Ratings & Reviews

On 17 February 2018
Will Recommend to Others
OK! The tripfactory was the option kept coming up to my mind when i wanted to plan this trip. I went ahead and concluded my Malaysia Honeymoon trip assisted by Mr.Thaqsheel. But after booking was done i had landed in a public review page of Tripfactory and was quite puzzled looking at negative reviews. But went on with my gut feel and negotiated for the selection of Hotel and Locations. Everything was timely and done in a structured manner. Visa Processing hotel booking and all went smooth. They ensure all the queries gets positively responded. Thaqsheel was reachable anytime. None like what i saw in review happened . These guys ket their promise and we had a great memorable trip. Just one piece of advice to the travellers. Stick to the iterinary timing . Everything was well organized. These guys have tie up with the local vendors of respective location and they prove to be very professional and timely. Must try a trip with these guys again. Hope i get good deal next time haha....... TQ Thaqsheel
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On 16 February 2018
Will Recommend to Others
Location: Andhaman & Nicobar Islands.

Thanks for the Wonderful package that was arranged.

The backend support from all locations was excellent. Package was neat and clean and full of activities.

Transportation and logistics support was excellent and we need not worry about anything once we reach our destination. Pickup drop and sight seeing was arranged nicely which made us enjoy the holiday.

Thanks again for the wonderful package.

May comeback in a years time for another holiday.
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On 15 February 2018
Will Recommend to Others
It was my first international trip and i had too much of anxiety.
The trip was well planned. Team at TripFactory especially vidya was very cooperative, helpful.

I specially thank vidya for answering all my calls/msgs/queries. More than advisor she was a friend.
It was hassle free trip thanks to tripfactory and team.
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On 15 February 2018
Will Recommend to Others
Thank you Tarannum and team for customizing my trip and taking care of my time too. Special thanks to Udayan the driver cum tour guide who was courteous and polite. The car was clean and comfortable. Thanks you once again for a wonderful experience
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On 15 February 2018
Will Recommend to Others
Awesome...
Very good support from travel agent Avinash.

The complimentary snorkeling provided is just waste, instead don't provide this complimentary.

Hospitality at Havelock island beach resort was so bad and also the breakfast.
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On 14 February 2018
Will Recommend to Others
"Amazing Experience in Kashmir"
Our recent stay at Kashmir was superb. It was our first tour with Tripfactory. Everything was well planned by Tripfactory.
Hotels were good enough, but the warmer, Heating facility was less effective. The room Service was good, Meals provided were delicious and variety was available. Electric Blankets were provided (best one in Hotel as it was -3 degree temperature in February ). Driver/ Guide was cooperative and well behaved. Pickup and Drop were on time. But don't trust him blindly, use your brain as well in case of shopping.

I Enjoyed my stay in Houseboat, Gondola Ride, pony ride, snow bike, snowfall. Altogether had a wonderful time spent in Kashmir.
Everything was managed and handled according to the itinerary given. We will most definitely plan another trip with Tripfactory again.
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On 13 February 2018
Will Recommend to Others
It was indeed a great experience and thanks to Vani Murthy for giving a good itenary and I must tell myself and my wife had a wonderful time.Thanks to Vani and Tripfactory and my only suggestion to trip factory is to provide a Basic check-in baggage limit which would be appreciated to a great deal. Thank you :)
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On 13 February 2018
Will Recommend to Others
Hi, this was our first tour with Trip factory , indian team is excellent, support was very nice, specially 'Fouzia' was very helpful and attentive, Dubai was also good, but some incidence of miscommunication happen ed, drivers who pickup from hotel and drop us to location was not very communicative about the return pick up place this leads to confusion.

Overall trip was good , hotels were good.
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On 13 February 2018
Will Recommend to Others
Your india operation are good and help ful , also Dubai Royal Arabia was good , all site seeing done with ease, hotels were good, one suggestion that do not keep city tour and Desert safari on same day , we got only 30 min between both the trips for lunch due much delay of schedule to end the city tour. Instead keep Marina show instead of safari pick will be in the evenings.
Also Dubai operation found that not much punctual about tour timing and have less control over the time tour as our city tour ending delayed by about 90 min late. Dubai persons who was calling us was seems to be inexperience. Only 'sayali' seems to be matured and experience. Car pickup was also not on given time and excuse given is the city traffic. This has to improve . Sim card given is without balance so tourist can't call them or. Whatsapp can be used in hotel promises , whenever form out side we try to use whatsapp , we could not due to non availability of internet connectivity. 90 % work done is good , only minor improvement required
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On 13 February 2018
Will Recommend to Others
One word.... EXCELLENT!!
The overall experience was very good. From the beginning of the process, discussion with the adviser, till the end was very well taken care of by the company.
Our adviser, Samson was most helpful and guided me throughout the processes and in selecting the perfect destination to make my trip a memorable experience.
The hotels suggested & booked were excellent and met the expectations. T-Dew resort in Thekkady was much above what we had expected with excellent view and big spacious rooms. Great Escape resort in Munnar had an excellent view as well, however the rooms could have been bigger. The arrangements in Alleppy were awsome and we had very good experience there.
The travel arrangements were very well taken care of and the driver provided to us had good knowledge of the area and routes and was most supportive .
Overall, my experience was excellent and in future, if I need to book my holidays, I would definitely look towards trip factory to plan it for me.
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On 12 February 2018
Will Recommend to Others
Amazing! All necessary information was communicated to us in advance. The pickup and drop was always on time. People managing the tour were courteous and helpful.

The Dubai city tour however lacked effective communication by the tour guide.
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On 11 February 2018
Will Recommend to Others
I would like to thank TripFactory and DreamJourney team for making this Andaman visit one of the memorable ones.
The iternary was well organized, and details were shared prior to the journey. The support staff/co-coordinators at Andaman/Neil/Havelock were quite helpful and courteous. Hotel rooms were remarkable.

Nevertheless, to mention the Makruzz journey which was quite amazing on our return trip from Havelock - PortBlair.

**The only reason for 4/5 rating was the Government Ferry journey from PortBlair - Neil which was too pathetic to explain.
At-least the type of ferry journey should have been communicated before bookings are done, because everything comes at a price (like Makruzz journey).

Thank you fellas and looking forward for another trip with TripFactory shortly...!!
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On 11 February 2018
Will Recommend to Others
Thanks a ton for planning and executing the trip flawlessly.

I would like to thank the entire team, Imad & Ranjeeth for making this a special one.

Thoroughly enjoyed the entire duration of the trip. Ranjeeth & team customized the trip to plan travel with best flights and hotels like Emirates, Hyatt Place to make the trip a very comfortable one. Daywise itinerary planned in such a way to give both a leisure time and at the same time cover important activities.

Thanks once again for a wonderful time.

All the best and look forward for booking 1 more trip with you soon.
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On 11 February 2018
Will Recommend to Others
Hi,

This was my first international trip to two countries i.e. Singapore and Indonesia and the support that I have got is excellent. Tripfactory team especially Apeksha was ready to answer any of my questions anytime even before or after making the whole payment.

Trip Planning- Excellent support in planning the trip with covering all spots w.r.t. available time
Customer Support- Quick support before or during the travel.
During Travel-Guide and support staff at locations quite good. Made us feel honored.

In short I am quite satisfied to travel with Tripfactory team and will surely plan more trips with Tripfactory....

Hope Tripfactory team will maintains same level of service in near future also.

THANK YOU SO MUCH FOR YOUR SUPPORT FOR MAKING MY TRIP AMAZING!!!!!!!

Regards
Chander Shekhar Kohli
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On 10 February 2018
Will Recommend to Others
I came to know about Trip Factory through one of my friends who had been to Andaman and Nicobar tour through your organized package. When I logged in to your site, Mr Royan briefed me about Trip Factory and helped me finalise my itinerary according to my preference. He also offered me a good discount. I received the vouchers and a copy of the itinerary on time. Trip Factory was also keeping a track of the accommodation in Port Blair to see to it that we got the best hotels. Accordingly they changed our hotel at Port Blair. We received our pick up details prior to our departure. Upon arrival at Port Blair, we were greeted by the Dream Journey representative. All ground transfers, ferry drop and pick up, excursions were well planned and punctually co-ordinated. We were always informed about our next day's schedule the day prior. They took utmost care of our safety, convenience and comfort during our sight-seeing visits. We were accommodated in the best of the hotels as per our scale in all the places we visited. Thanking you all for a memorable trip!
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On 10 February 2018
Will Recommend to Others
My trip started on 4th feb monday. Resort Tio was the best property that was suggested, services were good . 2nd n 3rd day was our sightseeing, driver allotted was very genuine and kind. 4th day was our drop to airport, again driver was very kind. Had very peaceful and safe journey. Alok was the best and i would like to take trip with Alok Sharma who gave me such a memorable and awesome experience. Thanks to Alok and his guidance
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On 10 February 2018
Will Recommend to Others
This was our first Marriage anniversary trip & our first trip with Trip factory also. And Happy to share my feedback as it was a memorable and well planned Trip by you guys. Special Thanks to my tour manager Sneha Saha for arranging everything properly and for giving us a wonderful experience. Things like Car, Driver, Hotel rooms, Sightseeing, special requests, Itenary of the trip, everything was just up to the mark and cant get better than this. I appreciate your back end teams efforts also for making it a special trip. Thank you again & hope to enjoy many more trips with you people in the future.
Thank you.
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On 09 February 2018
Will Recommend to Others
Being honest here.. trip factory is the best choice to plan your trips.. My consultant named Falak really arranged evrything and kept me updated since the day i enquired.. Maintining a very friendly and helpfull relation.. i have already recommended many of my friends. If you want to plan your trip, tripfactory is the best and afordable option.
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On 09 February 2018
Will Recommend to Others
Had organised a trip to Dubai with Trip factory. Falak ws my organiser. The trip was well organised and customised as per my requirements.

Overall has a good experience. All bookings, pick- ups , drops were well on time. Falak was quite prompt with her reverts.

Help on detailed cost structure will help. Also accommodating some last minute requirements should be paid attention to coz it’s the tour guys who know the best, travellers are new so tour operators should ideally give appropriate suggestions.
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On 09 February 2018
Will Recommend to Others
Overall experience with all arrangements done was excellent exceeding my expectations. There was no confusion with the itinerary and instructions.
I have a suggestion regarding the pick up that was arranged for us. 50 mins was the time the pick up was supposed to wait for us outside the airport at Singapore. But it was 65 mins by the time we came out and the pick up had left. The delay was due to the rush at immigration counter and we were helpless. At least in future the pick up driver has to be instructed to try and contact us by phone once we are late and wait for us understanding the situation.
Next comment on the city sight seeing booked was a waste of time. 1 hour was spent in going round and picking up tourists from their respective hotels. Then we were informed about a boat ride and we bought tickets and spent another hour and a half. Later half an hour visiting chinese temple and another 45 mins in a chocolate outlet. This half day city tour needs a overhauling.
Travel expert was available to patiently answer our queries and promptly arranged refunds for the activity booked and was cancelled due to technical snag.
On the whole Job well done by Trip Factory.
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