All arrangements were excellent. Driver for the entire route Mr. Shijo was very nice and friendly.
All in all a very rewarding experience.

Our 6days trip to Singapore and Malaysia was indeed the best trip so far.
Complete Thanks to Trip Factory for their organization and special credits to Taha Khanum for her complete support and guidance throughout. From the first day of planning until the day we returned Taha assisted us end to end. Her approach and they way she inspire people to take up the trip is outstanding and very professional. People like Taha are a complete asset to a company like Trip Factory. I look forward to go on many more holidays with Trip Factory.

Cheers to Taha and her entire team !!

I thank tripfactory for giving such a memorable trip to ooty especially to Rebecca who was handling my stay I would like to appreciate her for her tremendous efforts n hard work and working out a best deal for us n handled it vry professionally
And thank u for the team too

I have taken two trips from TRIPFACTORY. One last year to Kerala and this one to Sikkim and North Bengal. It was a overall good trip. The Hotels were nice and good arrangement of Logistics. Only One thing that I wanted to call out is the stay in Kalingpong (Hotel Garden Reach) the person at Reception was v rude.

Trip to andamon was good, arrangements made by Yasmeen was good, place of stay was good enjoyed.total trip was very good all enjoyed well.
Don't go for complimentary snokking,it's very bad,they way of approch is very bad because it was complimentary. don't pay for yourexta ride here like glass bottom, or snokking or seawalk, because it's linked with other booking agent,I already paid here ,but they didn't give.and boat cruises confirm for 1 St class other wise they will your seat at lower level, class differenceis only 100 RS. I had a wonderful trip , trip factory is good ,I am planning for my next trip to Kullu through trip factory

The experience was good.. the stay selected for us was wonderful....Kufri Holiday resort was wonderful... Sarthak was good but not upto the mark... the driver was a good experienced driver, but he was little adamant.... overall we are all happy....we seems to have paid more to visit Mahri the point below rohtang pass, but may be it might be because of high tourist season...
The support from Tanya was exceptional...thanks to you from all our family members.. God bless you

The package to Kerala (Munnar, Allepey House Boat and Cochin ) was great. We enjoyed a lot. For each and every query, even during the travelling time, the immediate response by the Team of Tripfactory was really great.
Few little things like the pick up and drop points could have been made clear for House boat.
Overall right from the cab driver service, who had been throughout the trip till the last day was excellent.

Sonu k has done a amazing good assisting with the holiday everything was taking care off . The holiday was very good would have preferred a busier street for the hotel

Arif was very kind and helpful, he was showing full support and concern through the trip. Much appreciated Arif for being in keep touch and following up with the recent updates. Everything was fine except the hotel in Ooty, it was not that great, my mom told that the bathroom was not nice and clean and they did not had Room Heater, in hill station the Room Heater is expected to be in the hotel. Otherwise everything was nice, especially Arif services was very much appreciated.

Thank you Arif and Trip Factory.

We enjoyed the trip, all the bookings were taken care by the team. Stay and food was good. Overall experience was good, we didn't have any issue

Well planned trip. Hotels, food and travel was good.
Overall nice experience.

It is a great experience travelling with trip factory to kathra. My in-laws were very happy with the in time arrangements made by them. All facilities given were very comfortable and luxurious at very reasonable costs.

Overall it was a nice experience. i didn't face any kinda challenge what so ever right from the beginning till the end of the trip.

I would like to specially thanks taha for doing a fantastic job of customizing everything as per my need and that too under my budget.

being said that i would also like to point out few things:-

1. The evening cruise dinner wasn't upto std. i know that i specifically request it but i wouldn't recommend it to any couple going for holiday.
2. The tour guide was very helpful and nice person however he wasn't very good in english.
3. Neo+kuta hotel is situated at very noisy place so booking should be done only in rooms on the backside of hotel. We asked the reception to change our room but I guess during holiday season it won't be possible that easily.

Thanks & Regards,
Vikas Agarwal

I went to Singapore (4N 5D package) with my parents(Trip factory agent : Prisca).The tour package covered flights, visa, stay, and sightseeing(night Safari, Universal studios, santosa and marina bay). Flight booking, hotel booking and visa process went smoothly. All the pickups for the sightseeing were managed pretty well. All the agents were easily reachable, and replied on time during the trip. Only the flight experience was not good. It was like traveling in a domestic flight. Could probably give options on the same. But overall experience was really nice.

Excellent online support. Hotels are at prime locations. Vehicle arrangement is upgrad one. Very flexible, responded to support asked timely & positively. Overall excellent 5/5.

Over all experience has been good. My trip to Shimla and well organised. Shimla hotel and vehicle to pick us up was great. The Chandigarh hotel 6 was below par. It was horrible BN experience, a/c was not working in my room, in the restaurants we had wait for water and refills for 30 mins or more. Chandigarh hotel was horrible and we felt the money spent was wasted. But Shimla havens and vehicle arranged was all great and wonderful.

Dear Padma,

It had been a great travel experience with Tripfactory, where all efforts had been made by you all to
make it a memorable one.

Our accomodations had been very good and comfortable. Though the rooms have been very small and
provision of drinking waters were limited to two 500ml per day. It will be a bit difficult for any
vegetarian guests as choices of dishes are limited, however manageable.

Tour operators in all the locations have been very cordial and punctual. They had handed over all the
tour tickets during first pick-up itself, duly acknowledged. Well managed with perfect co-ordination.

At Langkawi, during boat ride, there was a short halt at one of the islands. Though we were able to hop
out of the boat, there was no provision of any stool or ladder to climb back into the boat. We did ask
the boat operator about this, he had a stool with him, but did not provide the same. It was very
difficult for any senior citizen to climb into the boat and barely managed with the help of co-
passengers.

Another unforgettable experience is the flight delay from Langkawi to Mumbai via Kuala Lumpur, which
resulted in our missing the flight at KL. The airlines did their best to accommodate us in a hotel at
KL. Initially they informed us that they have arranged with Malaysian airlines the next day morning,
which they could not accommodate us and had to take the next evening flight. This unexpected
development made us reschedule our other plans in Mumbai.

On our way back from KL to Mumbai, by Malindo airlines, our seating was on the fourth row. Since I am
diabetic wanted to use the wash room in the front, which the crew refused me to use. They asked me to
go all the way to the tail end of the aircraft wash room, the food cart was also obstructing and had to
wait till I got enough room to pass. This kind of attitude is not acceptable where the airlines are
not passenger friendly. Hope you will look into this matter and restrain from using such airlines for
your future guests.

On the whole, Trip factory team have managed very well and appreciate your efforts. A special thanks to
Ms. Padma, who had done her best to help us in all respect.

Regards,

Narayans

Overall a memorable experience. The hotel's booked by tripfactory where indeed good but I feel there were other similar hotels which could have been suggested by tripfactory. Since our trip was planned at a short notice this can be ignored. The Lake Canopy at Alleppey and Cuckmere hotel at Munnar were outstanding located at picturesque locations. Coffee Routes at Thekkady was average hotel. Some hiccups related to flight tickets booking could have been avoided and due to this some brownie points have been lost. The car which was
included in package was not provided.

Hi I liked the arrangements done by trip factory. Munnar hotel was nice place and driver Abin was awesome guy who is very cool and we'll experienced guy.. but we disappointed with boat house. We paid extra for flower bed decoration And candle light dinner but it was flop show as there was no arrangement for that... Please don't go for flower bed decoration in boat house because it is simply waste of money

Trip was real awesome. However, overall package should be worth giving and food quality to improve