To begin with i thank nikita ghosh(trip factory agent) for arranging each n everything asap she was prompt on replies over whatsapp n also for baring all my questions which i doubted before the trip which i thought will go wrong but everything went smooth right from making so many changes itinerary till the end of the trip everything was perfect but only thing which i felt was not upto the mark was the driver n the cab they provided he was rough in driving n cab was not comfortable enough apart from that the hotel arrangements n food there in the hotel was awesome no complaints ....thanks Nikita for all trip arrangements, everything was perfect except the cab service which was a bit disappointing

Everything was well planned and executed by Trip Factory.
We faced only One small issue with the the type of hotel room booked. They missed adding extra bed for my 10 year old kid.
Highly recommended.

I really enjoyed my trip with trip factory. Mohamed Arafath was really patient and cooperative to guide me through all the process of booking. Our over all journey went smooth and hassel free. We will look forward to continue booking with tripfactory for our future tours.

Tripfactory organised the trip very well..kudos to the team..there was no problem during the trip none whatsoever..!! The resort's booked were of very good rating.
Booking process, support from the team was excellent..👏
Would suggest other travellers to try tripfactory once.

It was a wonderful experience overall. We had very good rooms, travel, itinerary, transfers & city tour. We for sure will prefer you guys for our next travel plans. Thank you so much for the good experience.
Just request you to provide more options for hotels as i felt you have very limited options for hotels.
Rest everything was awesome.

The trip is nice.Nice location to stay with kids and family in pattaya though it is long from gogo bars.
Timely pickup and timely programs.
This is the third time booking with Trip Factory.This time it is awesome.
Yasmeen is good advisor and planner.

It was a wonderful experience to our whole family and we all enjoyed a lot. The hotels were very good and as we expected which made our trip more wonderful. The sightseeing was also very well managed. I would look forward for more trips with tripfactory in the future. Thanks tripfactory team and especially kamini for all the efforts put for our trip.

Hi, Thank you all , it was a wonderful Trip and my Parents (who travelled )were satisfied as they enjoyed this trip.
Initially i was bit worried as i arranged this trip for Senior Citizen , a gift to my parent's on their Anniversary and Since i was not travelling along with them so tension doubled .
However,they had a wonderful trip to Andamand, thanks to the arrangement of Trip Factory.
Before the trip we keep regular contact via email, Whatsapp , and calls .They answered all of my questions quickly and in details, provided all information related to my trip.
Since the day my parents arrived Port Blair airport, their staff took great care of them with smiles and patience to make sure my Parents have a hassle free trip: hotel, car, program activities, transit to other Island etc moreover they are very punctual , itenary timing were followed as per on papers which shows their responsibility …
The Resort rooms they stayed in Havelock Island have great view and very relaxing.
Initially had some problem with Port Blair Hotel but when they complained about the bad smell, they quickly arranged to change the room for them.
I am rating them 4 out of 5 , the reason I gave 4/5 stars is because I think they could do even better in the future if they improve the tour program/activites (for example tour to local market and some local places , this will give travelers more broader outlook t the place they traveled mainly when Senior citizens are travelling alone it will be good option so that their tour become much hassel free!). Thank you Trip factory,
I would like to thank Co-ordinator Avinash Ks , his prompt reply and pro active approach made this trip verry easy for my Parents.
wish you all the best with your business!

I would love to recommend TripFactory to all my friends and family members who are planning to take a vaction or any sort of leisure trip.

Everything was good right from starting , engaging with the team for package shortlisting till the end of the trip.
Team was very helpful in all aspects. Be it in selection of the customised packages, Shortlisting of hotels and travel itinerary. Mainly providing the solution within the desired budget.

Samson from TripFactory was our goto guy in the entire trip right from planning till the trip ended. He was very helpful and most important thing i noticed was the tone or the way he speaks and treats the customers is excellent.

Keep it up TripFactory!! You Guys rock

Will meet very soon for planning the next trip

Dear all,

It was a wonderful trip to Singapore, assisted by Trip factory.
But the problem is in the communication. My Trip factory expert ‘Saba Firdose’ is having Trip factory email Id, but she is least bothered to see her emails. Many a time I have to remind, follow-up, ask for the clarifications and path forward. i.e

1) Several times communicated for Insurance, then the insurance documents received with incorrect Passport number and date of birth. Finally after close follow up it is resolved.

2) Every time she was asking for the passport copies, which were available with Trip factory since I booked my trip. (As understood many people are leaving Trip factory organization and that is why they lose track of customers, which is serious issue).

3) After my several follow-up for VISA, on 16 May, two days before traveling ‘Saba Firdose’ asked me for revised photos to be submitted to VISA office. This was already resolved on 5 May and had a confirmation from ‘UDDAN’ Visa agency (all mail available with Saba). Still she (Saba) was insisting for the same to get the visa and best part was, while she was insisting for revised Photos, VISA was already issued and mail from UDDAN visa agency was already sent to Trip factory to collect Visa.

4) Several times requested for Hotel confirmation. But it was informed that the booking code is available in vouchers. I have requested for one Queen Bed and one tween bed, how the person will come to know about these confirmation from just a code. Finally I directly sent a mail to Hotel reservation portal with booking code and got the confirmation from hotel for my requirement before I start my journey. This was expected from Trip factory expert.

5) Several time I requested for travel schedule and complete travel itinerary. I got that on the day of traveling and no phone call….. Phone call received from Saba 2 hrs before my journey start. How pathetic, how can you expect a family will arrange everything if they have to add/modify some carriage based on travel itinerary in last 2 hrs. Whereas the booking was done almost 2 month before.


Anyway…. the actual Journey was wonderful. The “WhatsApp” group concept was very good.
I appreciate the prompt & full support from “WhatsApp” group team. We felt safe and secure because of this “WhatsApp” group team backup.

I have not found any noncompliance to my booked package. All arrangement was perfect and smooth.

It was pleasure having tour with “Trip Factory”. Thanks to the team for support and making our Singapore trip memorable.

Regards,
Manoj Ambetkar

Excellent service by the Trip Factory guys right from tailoring the package, selection of Hotels, payment options to personalised attention in each & every detail during the whole tour. I'm going to stick to them for all of my future travels. Already referred two guys & shall keep on referring again. Kudos to Team Trip Factory! Looking forward to travel again with you

This was my second abroad trip through Tripfactory and I had pleasant experience both the time. Vidya was my trip advice this time. Initially I have planned for Singapore and KL this time. Vidya has answered all my queries patiently and prepared final plan for me.However I had to change my plan for some reasons. Vidya suggested me Bali and planned everything neatly and explained to me patiently within short span of time. I have not faced any issues in Bali as everything was well planned by Vidya and itinerary was executed perfectly as per the plan!!! I would love to have Vidya as my trip adviser for future trips as well!!

I would say Bali is much visit destination for every one. Beautiful locations, very friendly people. I must thank to our drive/guide, Edi from ICS who was extremely friendly and helpful. We stayed in Harper Kuta in Legian Street. Location was good and staff were friendly .Even room was good though we had faced some issue with AC.They were very quick to fix the issue. Next two nights stay at Kamuela Villas Seminyak was memorable. Villa was beautiful and spacious. Traditional Barong Dance, Mount Batur volcano view from Kintamani area, Tanah lot and Go Gajah temple visit, Bali Safari- all were memorable. Water sports at Nusa Due beach was adventurous. Dinner at Jimbaran beach was one of the most memorable experience from Bali trip. I would definitely recommend Trip factory for your trip planning.

Good planning and ordination to support the guest.

Hi ,
We went for Honeymoon to Bali for 6 nights and 7 days which I booked from Trip factory. The agents they provide were very good. And Bali is a very good international destination for honeymoon as well as for family and friends. Its a place to visit in lifetime. The package suggested by trip factory agents were very good and worthy to spend too.

Thanks guys for all your support and care during our travel

The total trip was awesome..the driver cum guide is so cool...the stays were awesome..

Tripfactory is truely proffesional. This is my first experience with tripfactory . i had a flawless package with private vehicle . Logistic support is very impprtant in singapore.we were upraded to a better hotel in the last moment . it was a memmorable experience !

Under-construction hotels such as Joye Grand Resort in Havelock SHOULD NOT be allotted to any customer as it ruins an otherwise splendid vacation. Have reviewed the hotel in detail on Tripadvisor to enable others to make an informed choice in the selection of hotels.

The trip was very well arranged. The hotel booked was very good but the room was small. the room was on the 7th floor and it was facing Terminal 21 and other buildings. the view from the 7th floor was the best.
Staff of Galleria 12 was the most co-operative and considerate. Breakfast and dinner was the best. Special mention of the breakfast and club sandwich.
Trip to Dream world was very well arranged and on time.
The only GLITCH of the trip was the transfer and arrangement at Safari World. We were picked up from the hotel at 8.40 am instead of 8 AM as per the itinerary provided to us. It took about 1 hour to reach Safari World. After we reached our tour co-ordinator Ms. Nuk explained us the day schedule and went to collect the tickets. The first show was the Orangutang show at 10.25 AM and my daughter was very interested. Ms. Nuk did not return. After half an hour I went to check whether she was collecting the group tickets but she was nowhere to be seen. At about 10.20 AM she was seen entertaining some other group. My daughter started crying inconsolably because of the delay.. I complained to her, but she told me that she still has to collect the tickets. Our group was sitting in the sun for about 1 hour in the waiting area. She came back with the tickets only at 10.40 AM and told us to run for the Orangutang show. Till the time we reached to see the Orangutang show, there were no seats available and we could see last 2 minutes of the show. We had come all the way from Mumbai India to enjoy the shows and this is the treatment we get. She was very harsh. We totally missed the show because of her. After we reached, many groups came and went inside with the tickets but she was nowhere to be seen. This was the only glitch.
Other wise the transfers, to and from airport and hotel stay was the best.
Will surely recommend your name to friend and relatives.

Since the day of booking till the end of my trip Fauzia was always responsive on WhatsApp n calls. The booking procedure and visa was smooth. I traveled with my six year old daughter Hebce was little skeptical how the execution will be by their team for my Hong Kong package.
Everything was well planned and organised. The hotel offered was centrally located. The pick up and drop offs were in time. Thanks to the entire team for making my holiday so Comfortable n tension free. Recommended

Everything is fine but the hotel Lee merideen was not up to mark