awesome.......very happy with the service..

This is my first booking with trip factory and my experience is amazing right from start till end of trip. These people are true professional and coordinators at destination are very good. Service level too good and all my future holiday planning with these guys only.

Satish helped in carving out our customised trip to Hong Kong. Upgraded to evening sightseeing tour. when there was an issue with hotel breakfast voucher, he was able to get that corrected within a short time with prompt follow up. Hotel choice was good with very much needed continental breakfast for us as it was hard to find vegetarian food everywhere.
Couple of things that could have been better:
1. HK to Macau ferry was booked for 1pm, we landed at 9:30am. Too much gap. But we could get on to 11am ferry at the checkin counter.
2. Ocean park pickup from hotel was very late - 10:30am, but we reached park only at 11:45 after picking up others along. Drop was scheduled at 5:30pm which was too early and we missed the drop as we were late by 10 minutes.
But We had a very pleasant trip overall. Would definitely recommend tripfactory.

We had a great experience with trip factory and its representatives. A special thank to Sunitha who PATIENTLY dealt & helped us book things and was in constant touch taking an update on our trip. It was a great experience as everything was planned properly other than a small hitch by the local driver dropping of us in a wrong terminal everything went well in our trip. WILL RECOMMEND THE COMPANY TO MY FRIENDS.

Really well organised trip from trip factory, didn't faced any hickups during my entire travel. Maria my travel agent coordinated very well in all aspects. Pakka professional arrangement from trip factory. I have booked for Darjeeling and Gangtok package, entire sightseeing and local travel arrangements were made with extra care from the team.

Kudos to your team !

Arrangements was awesome, guide was wonderful,
Best Western kuta villa & tanjung benoa beach resort was marvellous to stay.

Nice experience with trip factory for our recent Andaman trip at 8 to 13 April 2017.from booking to return airport is smooth experience .Trip factory local vendor in Andaman also very helpful hotel booking is good if any questions create they solve quickly and my trip complete Hassel free.thanks trip factory for making happiest life time memory for Andaman trip.

Trip to Shimla and Manali



I wish to highly recommend TripFactory, an excellent travel agency and the travel consultant Sneha Saha who made it a memorable trip for me. Sneha was very informative and helpful with travel arrangements prior to the journey. I have to say it was an amazing planning and co-ordination starting right from our trip which began from Chandigarh to Manali via Shimla. We visited a lot of places that are worth in an around Shimla - Kullu – Manali, not to miss the best experience was Solang Valley.



Overall it was a brilliant trip where the hotels booked were also great and we had on time cab transfers to everywhere. I am very happy with the service provided by trip advisor.

Thanks,
Akshay

Dear Fouzia and Trip factory team,
Our recent Dubai trip which was booked through Trip Factory was very good and my family enjoyed the trip thoroughly. I have traveled with various other tour operators also but this time it was no nonsense trip. Team here was very professional who helped in all the booking formalities, specially Fouzia Sultana, giving various options which I had requested and North tours at Dubai know there business very well. Our family members didn't feel that we are away and team over there was very cooperative. Totally we enjoyed the trip. Keep the good work going and all the very best to team Trip Factory.

Regards

It was an Awesom trip!!! Starting with Many thanks to Sufiya Naaz for being so helpfull and giving me the best trip. Hotels / Transfers/ Sightseeing .. Everything was Excllent. Only hitch was the hotel in Coorg. Venkatesh Residency. .. Rooms were big but very stinky .... and food not upto the mark.

I would also like to mention the Name of our Driver Mr. Mahesh... very very nice person humble... very well versed of all roads and sight seeing.

We just enjoyed our Trip!!!

Thanks & Regards,


Nalanda Gorakshakar
9322880171

I booked Andman trip with TripFactory for 5D-4N. Starting from day one all the members from TripFactory were very polite and responsive. I visited Port Blair, Havelock, Elephant beach and Kala Pathhar beach. All the places were awesome. Hotels and their staff were nice and supportive and even cab drivers were very polite. There was no communication gap I observed.
I will recommend TripFactory to all my friends and will plan to visit Andman again to cover rest of the things (Neil Island, Ross Island, Bortang etc.)
Thanks again for making my trip memorable.

He is great tripfactory agent before booking only,ofter booking he is busy ,,😎🤔😇 finally I given 4 star rating to prakash and 5 start rating tripfactory.

BEST ARRANGEMENT ALL PLACES

EXPERIENCED DRIVER. KNOWN ALL PLACES. FRIENDLY WITH EVERYBODY. GOOD GUIDE ALSO.
HOTELS ARE GOOD AT AMRITSAR AND CHANDIGARH
MANALI HOTEL LOOKS GOOD. BED BUG IS THERE. SERVICES ARE GOOD
SHIMLA HOTEL LOOKS GOOD. BED BUG IS THERE. SERVICES ARE AVERAGE
FOOD ARRANGEMENT WAS GOOD
SPECIAL THANKS TO TRIP FACTORY CUSTOMER CARE, WHO REALLY CARE THE CUSTOMER

Very good services provided by trip factory , the trip coordinators & drivers are awesome , very helpful , on time pick ups and drops , clear guidance at every step of the trip...I have not faced a single issue at any point of my journey...Thank you trip factory. Unfortunately, i traveled alone with my 4 yrs old daughter and but the trip coordinators & drivers has extended their helping hand whenever required . Overall i had a good time ...
I am still not able to understand how you guys coordinate so perfectly without having a good mobile network in that area...Good job guys...Keep it up

Thank you once again!

It was amazing experience.. Everything was smooth & well organised. I will further suggest to choose the trip factory for their Holidays, the Budget Trip planner.

we have approached Trip factory for the Trip to Trivendrum and Kanyakumari, I would like to thank Mr Sahul Hameed Shariff for the Best arrangements provided along with a cab and very good hospitality from the rooms we stayed and very good Itenary provided, Every day there was a follow up from the Trip Factory office if we have any issues regarding our stay or any other facilities.

I booked a tour to Sikkim through Tripfactory.com. After booking the flights myself, I approached Tripfactory to provide a itinerary of what would be best places to cover in a week's time. Alok from Tripfactory, gave me a initial itinerary. I did my own research on the internet and suggested some changes. Alok was very helpful in accommodating my views as well as providing his suggestions regarding places to visit. After a few iterations, we finalized the itinerary to include Gangtok, Lachung, Pelling and Darjeeling. Alok gave me a couple of hotel options at these places and asked me to choose. Based on my choice, a final estimate was provided including transport. The overall cost was very reasonable and i can say this very confidently since i approached a couple of other travel agencies as well. We were provided Innova/Xylo for transportation at all places. The entire trip was managed very well. Representatives from Tripfactory used to call me daily to tell me the plan for the day and also to know whether there were any issues. The vehicle was available on time daily and covered all places as planned..
In fact, during the visit to Pelling, the driver was not ready to accommodate the itinerary that i had discussed with Tripfactory. When i called Alok to inform him about this, he immediately spoke to his local tour managers and took care of the situation, I was able to cover all the places as planned..
The other point that i would like to highlight is that Alok was very clear on what can be done and what not.. He didn't promise me anything that he couldn't deliver on. If he felt, something can't be done, he openly told me so that i am not caught by surprise after landing in Sikkim..
I would recommend Tripfactory as a very professional and economical option for all..

Thanks..

Dear Martina & other members of the TripFactory Team,
Thank you very much for helping me plan my dream vacation! The experience of this trip is going to remain unforgettable!

The overall arrangements done by you were just as expected. I was little bit nervous until the day of my travel.
I had kept my fingers crossed and hoping not to get any unlikely surprises & false commitments at the last minute. But luckily never ever had such an experience or felt as cheated or something.
Starting from the air-port pick till the drop on the last day was so well planned & executed as per the schedule.

Just a small suggestion for improvement from my side and not any negative feedback regarding the half – day city tour on 1st day.
The time allotted for this tour was so little that we couldn’t much enjoy at the venues. We were rushing from one spot to another. This made our experience very hectic & exhausting.
We couldn’t spend much time at the points we were taken to. So just a suggestion to extend the time of this tour.


Secondly! It will be useful if the pick-up on the day of the Disney Land tour starts a bit early. So that we can spend maximum time there. We lost almost an hour in picking up other guests from different locations.

Otherwise as mentioned above, overall experience of the trip was just superb!
Thank you again!!

Shweta Patekar

Hi Shivani,

Thank you for arranging and coordinating such a wonderful and memorable trip.

A BIG THANk YOU for attending my calls and messages and being there when I needed your help round the clock.

I will surely recommend your name for my friends and family for any future outing with Tripfactory.

You are an expert travel advisor.

Citrus Manali hotel was absolutely stunning and I really appreciate their service.

I should also thank MR Ravi our driver, he was very punctual and professional.

Bye Shivani wishing you and the team good luck!!!

Regards,
Sunil S

Fantastic trip to kashmir. Thanks to saili who helped us throughout the planning and execution of this trip.
I was travelling with parents who r senior citizens. Everything was taken care and made sure they are comfortable and enjoy the heavenly kashmir.
Especially our driver Imtiyaaz was god sent. What a lovely person. Made our trip worthwhile.
Thanx a ton trip factory and Imtiyaaz. Your services has made us to come back to u everytime we plan to travel. Keep it up guys.