Vaisakh was very cooperative since the beginning and was able to understand my need. He helped us a lot in tailoring my package and I believe quoted me the best fare. We enjoyed our trip and our driver, Mr. Shahnawaz, was very good and cooperative. He toured us all the interesting places and was very adjustable as far as timings are concerned. He had good knowledge of all the places in Kerala. Overall amazing trip organized by Vaishak.

It was awesome trip in a very economical cost. And we had great time with our driver (Shanavas) he is a wonderful person & and a great guide as well. Our journey became more comfortable & enjoyable with Shanavas 👍

IT WAS AMAZING EXPERINCE AND SAJID AND HIS TEAM WERE REALLY HELPFUL.EVERY WHERE THEY WERE ON TIME , HOTELS WERE NICE OVERALL A FANTASTIC TOUR.

apart from flight reschedule all was good,

Outstanding services...

Our trip was really good. Arrangements of Trip Factory was perfect. Hats off...

Overall the trip was good and nicely arranged. Radisson is better than review , the stay was good and seamless. I am happy will come back for sure, however i am listing down some of our suggestion and not so good experience.

1. Only suggestion and i would not say a problem , we booked as couple but got 4 PNR for flight tickets. Need to take some effort to book next to next seats through online.
2. Initially when we checked, Raddison gave standard room , since i forward the booking details of Superior Room without any questions asked. This could have been avoided.

good

Thanks to Rajesh, TripFactory for planning our trip to Singapore between 12th and 16th Sep 2015, overall most of the things went as per the plan. I would be happy to take Trip Factory service again provided the feedback points are taken care of.
Overall Rating of the trip : Satisfactory (6 out of 10)
Rating of Trip Factory service : Excellent (9 out of 10)
Rating for the Itinerary planned & attractions : Good (7 out of 10) - few attractions were missed out from the city drive tour promised.
Rating of Hotel Aqueen Lavender : Average (not a 3 star definitely) (4 out of 10)

very good hotel and we had nice stay. the hotel staff are very friendly and they provided us with homely atmosphere
however with some minor exception where the fittings in the bathroom are not good , very loosely fitted. may be those are rectified , then sure can lead the way for more years

Good room; service; hospitality and food. A trusted hotel with peace of mind.

Dear Team,

First of all it was a good experience through your Trip Factory which i had gone for a trip to Goa. The hotel was very good if people prefer to stay in a silent area. The hospitality of the hotel staff was good. Break fast is okay.

The location is very far from Airport. Need some more tie ups from Trip factory near to airport. I was not informed earlier the breakfast was unlimited. The hotel should provide the towels, soaps were not given two days of stay. Also The timing of the flight is little to be noted, You say 3 nights and 4 days and give the odd timing of flights which is of wast effectively 2 days only we can enjoy. First day you should give some after 6 am flight so that we can land in any destination and go immly for sight seeing and then check in to the hotel by evening. on final day even if you provide 6 p.m flight it will be good for us to come back and enjoy sight seeing on final day also.

These are my above suggestions & views..

had a memorable trip... although a very short one but stilll enjoyed a lot... thanx to team ITC.

all was fine but the hotel did not seemed a 4 star.. otherwise i will recommend tripfactory.

Yes, it was a wonderful trip. The guests enjoyed the candle light dinner at Sea Dragon in Havelock. The flower bed decoration was beautiful. The service of your staff and Sea Shells staff was excellent. Our trip to Ross Island was memorable as we got to see the wild deer feed .

However the Holiday Inn hotel in Havelock was very bad. Also the ferry to Havelock was tiresome. I would recommend in future you suggest the helicopter ride.

We are recommending your service to our friends. Thanks again.

Trip Factory came as a pleasant surprise literally out of the blue while I was exploring holiday options for Goa. They arranged for a fantastic holiday in premium property ( Taj Exotica ) at Goa at unbelievable prices. The trip went like a dream with no hitches and every possible glitch was sorted out. Hats off and a big thanks to all Trip Factory staff who made this possible : Priti, Lakshmi and Rajbir.

I have traveled to Goa on August 22nd to August 25th 2015.

The Biggest and Major problem I faced is, When I booked the Vacation with Trip Factory they have given the Hotel name as "The Hawaii Sea Side Village Retreat". When I landed in Goa, I took a cab and went to this hotel and they sad that the hotel is closed for Renovation. I was shocked, and did not know what to do, and I called the Trip Factory Customer Care and the phone will never be answered as the call will be directed to Answering Machine and they work only between 9:00 AM to 5:00 PM. I was so panic and I am waiting with my Family and Cousins Family out side the Gate on the Road. This is

However, I got Alok number from the emails and called him and informed the issue. He said he will get back and may be he has informed someone in their company and after half an hour to forty five minutes some one from Trip Factory called and said that, Sir we are sorry because by mistake they have given the Wrong Hotel Name in the booking which was done prior to three months. And they informed the correct Hotel Name in the phone and we took another Cab and reached there. Trip Factory said they will reimburse the second Cab amount but they did not do it till now or they did not bother to call me and ask if I was happy.

From three months when my Vacation is nearing they did not bother to check again my booking, if they have checked the booking when it is nearing I would have not faced this problem.

However, after getting into the correct Hotel, I felt happy and the Hotel was good. Breakfast was really good and even we had Every night dinner in the same hotel and the prices were very reasonable and the food taste was really good. I liked the Hotel but I will never again book my Vacation with Trip Factory.

If you are planning to book the Vacation from Trip factory, I suggest you to call the Hotel much prior to reaching the destination and confirm if the hotel is open and confirm your booking.

Travelling with trip factory was a memorable experience, they take care of their customer very well and guide well.. i had a very pleasant journey without any hurdles. The choice of stay must have been better in portblair not because of the hotel but food was not that great in driftwood. may be ,non veg lovers may like. Being a veg i didnt enjoyed the food in this restaraunt..

i recommend to all my friends and family for trip factory. Already 3 families are going to andaman through trip factory on sep 24th after hearing from me.

i should get a discount voucher from trip factory for marketing, hahahhahahahaah :)

Overall Experience was good and i recommend Trip Factory for economical & comfortable Holidays!!!

I changed my mind several times on destination, length, duration, flights etc several times before booking & the customer service received from Priscilla was excellent and solved all of my issues.

The holiday itself was very well organised and we had a very relaxing family holiday touring Kerala. The suggested visits were great and the driver very courteous and reliable.

A couple of the hotels I would disagree being 4*, but otherwise it was a perfect break and I won't hesitate to use TripFactory again.